First, the Windows 10 nightmare
continues. We’ve had a rash of people who had their Windows updates set
to automatic, or had their settings set to receive recommended updates the same
with they got critical or important ones, who woke up to Windows 10.
There have been a few who were working on their computers when a box popped up
and told them the Windows 10 update was now taking place. There is no
stopping it at this point. The only solution is to wait until the Windows
10 upgrade completes, and then don’t agree to the changes, this causes it to
revert back to Windows 7 or 8 whichever you started with. This has failed
a couple of instances and the system had to be reverted back a different
way.
Now with a couple of people this
has still caused problems, we had a couple who had to reinstall programs like
their MS Office and other stuff. Some had to reinstall printers and scanner
software. There have also been a couple of cases where the Windows 10 did
not complete the install and the computers were not usable and had to brought
into the shop for extensive repairs. Although most of the computers that
did upgrade within 30 days were able to be restored back to Windows 7 without
much trouble, we also encountered one that completely crashed during the
process and we had to do extensive work to backup the data and then restore it
back manually.
The solution? Well if you are
a regular monthly maintenance client, either remote or onsite, we have
installed a program designed to prevent Windows 10 from automatically forcing
itself on you. This program is something you can install yourself it’s
called GWX Control Panel and comes with very good detailed instructions. You
can get it by doing a Google search or clicking here: http://ultimateoutsider.com/downloads/
If you would prefer we can install
it for you, this takes us normally about 15 to 20 minutes remotely and the
charge is $15 per computer for us to install. The program itself it free, and
if we do it, we make a regular donation to the designer to keep up the good
work. If you do it yourself I recommend you do the same. It can prevent a
lot of problems.
